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Email: Customer Service Dep. service@missyheels.it
EXCHANGE & REFUND
Returns, Refund & Dispute
Return Policy

Returning & Refund

Missyheels.it online shop sell based on excellent designs and proven reliability, so the quality is guaranteed. Besides, we have a QA team to test your ordered products are functioning correctly before they are packed   and sent to you.  If you are not satisfied with your purchase from Missyheels.it, you can return the items. Please keep the original package and all information well as an evidence for us to confirm your items, if you want to exchange or return your items.15 Days Free Return Warranty

If you are not 100% satisfied with your purchase from Missyheels.it, you can return your items within

15 days from the delivered date.

Request:

1.Items received within 15 days from the delivered date.

2.Items received unused, undamaged and in original package.

3.Return shipping fee is paid by buyer.

4. Refund money should be back to your account in 2-7 working days after the confirmation of the package you send back to us.   

Mail service@missyheels.it to ask for return address before sending back the package, and provide all relevant tracking information. If you return the items without our permission, we are afraid your case would not be accepted.

Unconditionally refund accepted for wrong items

If the items you received are not what you ordered,  please take some images and provide all relevant tracking information to service@missyheels.it ASAP, we will resend the right one to you immediately or refund your money.

Exchange Items

If the items you received are not exactly correct as our website described and do not fit youyou

can exchange to right one.

lContact us and return the unwanted item to us for processing.

lPlace a new order.

lReturn shipping fee is paid by buyer.

Atten: we don't accept the exchange or canceling after your order has been shipped.

For all the refunds the following information is needed:

1. Order No.

2. Item No.

3. Photo of the products you sent back

4. Photo of the shipping label on the package we sent to you

Full Refunds

We offer full refund on any items that are found to be faulty or damaged due to our fault. Damage 

caused of the customer's own fault is not applicable for a refund.

If you have any questions regarding return policy, please contact service@missyheels.it.